Shipping Policy

*Framed, Stretch and Gallery Wraps

canvases take up to 14 business days to ship, if in stock!

We ship via FedEx and UPS / We do not ship to PO Boxes.


FREE GROUND SHIPPING on artwork over $149 -

in the Contiguous United States.

 

International 

We ship to Australia, Canada, Germany, Hawaii, Japan, and the UK. 

To reduce international shipping costs, we recommend you order your artwork "Rolled."

If an expedited shipping service is needed, don't hesitate to call us when placing your order. Note: Shipping fees will apply for all expedited shipping services.

                           

Delivery Times:

FedEx Ground (Domestic)
1-5 business days 

FedEx Express Saver (Domestic)
Three business days (not available for Alaska and Hawaii)

FedEx Two Day (Domestic)
Two business days

Additional Information:

  • Orders placed under $200 do not require a signature. 
  • All orders shipped to apartments, multi-units will require a signature.
  • Orders returned as unclaimed are subject to shipping charges.
  • If an order is requested to be reshipped after being returned, additional shipping charges will be added.
  • Rolled or unframed art orders go out within 4-5 business days.
  • *Custom Frame, Stretched and Gallery Wraps canvases can up to 14 business days to ship. If the item is in stock.
  • All shipped items are fully insured, professionally packaged, and inspected before packaging.
  • As soon as the artwork is ready to ship, we will notify you via email and provide a tracking number. 

Packaging:

All art is carefully handled, inspected, and hand-packaged. Unframed canvases and lithographs will ship in a reinforced tube. Unframed cels will be packaged and shipped in a flat box.

Damaged Items:

We inspect each artwork before it is shipped. If, for any reason, your artwork shows up in other-than-perfect condition, contact us within 48 hours of receipt, and we will repair or replace framing and artwork at no additional charge.

Need Help. Have Questions?
Call: 925-980-9547 

info@disneyartonmain.com