Free Shipping on US orders over $149

Shipping Policy

SHIPPING POLICY

 

We offer FREE GROUND SHIPPING on artwork over $149 to our domestic US Customers and to our neighbors in Canada on orders over $249.

If expedited shipping services are requested by the customer, please contact us when placing your order. Note that shipping fees will apply for all expedited shipping service.

International Shipping - We ship to Australia, Canada, China, Germany, Hawaii, Japan, and the UK. Please contact us if you live in another country not listed. We do have default zones.

We recommend when placing your order to order the art "Rolled". This will keep the shipping costs and customs fees to a minimum.

If expedited shipping service is needed, please contact us when placing your order. Note that shipping fees will apply for all expedited shipping service.

We ship via FedEx and USP (United States Postal Service) both internationally and domestically. Listed below are the methods available as well as estimated shipment times.

Please note that FedEx or UPS do not deliver to PO Boxes.

FedEx Ground (Domestic) 1-5 business days (3-7 days to Alaska and Hawaii)

FedEx Express Saver (Domestic) 3 business days (not available for Alaska and Hawaii)

FedEx Two Day (Domestic) 2 business days

Orders placed under $200 do not require a signature.

Please note that orders returned as unclaimed are subject to shipping charges.  If an order is requested to be reshipped after being returned, additional shipping charges will be added. We recommend using the tracking number provided in the shipment confirmation email to track your package - this is the best way to stay informed of the delivery date.

Rolled or unframed art orders go out within 4-5 business days.  Framed pieces are not normally kept in stock.  Framing and Gallery Wraps can add an additional 7-14 business days to the ship date. 

Please contact us with any special requests or to check stock on an item.  

As soon as the artwork is ready to ship, we will notify you via email and provide a tracking number. 

All items shipped are fully insured and professionally packaged and inspected.

Packaging:

All art is carefully handled, inspected and hand-package. Unframed canvases and lithographs will ship in a reinforced tube. Unframed cels will be packaged and shipped in a flat box.

Damaged Items:

We inspect each artwork before it is shipped. If, for any reason, your artwork shows up in other-than-perfect condition, contact us within 48 hours of receipt, and we will repair or replace framing and artwork at no additional charge.

If you have any questions, please contact us at info@disneyartonmain.com