Privacy policy

Privacy Policy

Last updated: October 11, 2026

Disney Art On Main Street (“we,” “us,” or “our”) operates disneyartonmain.com (the “Site”). This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the choices you have. By using the Site or our email or text messaging programs, you agree to this Privacy Policy.

1. Information We Collect

Information you provide to us

• Contact and order details: name, billing and shipping address, email address, phone number, and the items you purchase.
• Mobile number and text messaging consent: when you sign up for our text messages through a sign-up form, at checkout, or by texting a keyword.
• Communications: messages you send us by email, phone, text, or contact form, and entries to giveaways or sign-up forms.

Payment information

• Payments are processed by Shopify and our payment providers (such as Shop Pay, PayPal, Amazon Pay, Apple Pay, and Google Pay). We do not store your full card number. Card data is handled under the Payment Card Industry Data Security Standard (PCI-DSS).

Information collected automatically

• IP address, browser and device type, operating system, and referring website.
• Pages and products you view, items you add to your cart, and whether you complete checkout.
• How you interact with pages, such as clicks and scrolling.

Approximate location

• We use your IP address to estimate your country or region so we can show the right currency and shipping options. We do not collect precise location (GPS) data and do not offer location-based services.

2. How We Use Your Information

• Process, fulfill, ship, and support your orders, including returns and damage claims.
• Send order, shipping, and account updates by email or text.
• Send marketing emails and text messages when you have opted in.
• Send reminders about items left in your cart or products you viewed, when you have opted in.
• Answer questions and provide customer service.
• Understand how the Site is used and improve it.
• Show relevant ads on other websites and measure ad performance.
• Prevent fraud, protect our business, and comply with the law.

3. Text Messaging (SMS) Program

How you join. You can opt in to text messages through a sign-up form on our Site, at checkout, or by texting a keyword we publish. Consent to receive texts is not a condition of any purchase.

Messages we send. If you opt in, you may receive recurring automated texts, including:

• Marketing messages about new releases, featured collections, and promotions.
• Cart reminders when you leave items in your cart.
• Browse reminders about products you viewed.
• Order and shipping updates and account alerts.

Frequency and cost. Message frequency varies. Message and data rates may apply.

Opting out and help. Reply STOP to any message to unsubscribe, or HELP for help. You can also email info@disneyartonmain.com. See our Mobile Terms of Service for full program terms.

How we use your mobile number. We use your phone number only to send the messages you agreed to receive, to provide customer service, and to connect your messages to your customer account. Our text messaging provider, Klaviyo, and wireless carriers process your number only to deliver messages on our behalf.

No sharing of text messaging data. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the sharing described in this Privacy Policy excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Cookies and Tracking Technologies

We and our service providers use cookies, pixels, and similar technologies to run the Site, remember your cart, understand how the Site is used, and show relevant ads.

Cart and browse reminders. Our Site uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to decide when to send cart reminder messages by email or text message. If you have identified yourself to us, for example by signing up or clicking a link in one of our messages, we also use cookies to note products you viewed. We use this information to send browse reminder emails or texts.

Tools we use

Your choices

• Use the cookie banner on our Site, or your browser settings, to block or delete cookies. Some Site features, such as the cart, may not work without them.
• Google ads: adssettings.google.com
• Google Analytics: tools.google.com/dlpage/gaoptout
• Meta ads: your Facebook or Instagram ad preferences
• Industry opt-outs: optout.networkadvertising.org and optout.aboutads.info

5. How We Share Your Information

We do not sell your personal information for money. We share information only as follows:

• Service providers that help us run our business, such as Shopify, payment processors, Klaviyo, analytics providers, and advertising platforms. They may use your information only to provide services to us.
• Art publishers, framers, and shipping carriers that produce, frame, or deliver your order.
• Legal and safety: when required by law, or to protect our rights, customers, or others.
• Business transfers: if our business is sold or merged, your information may transfer to the new owner, who must honor this Privacy Policy.

Sharing browsing data with advertising partners (Google, Meta, Pinterest) may be considered “targeted advertising,” “sharing,” or a “sale” under some state privacy laws. You can opt out at any time; see Section 6.

All of the categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Your Privacy Choices and Rights

• Email: click “unsubscribe” in any marketing email.
• Text messages: reply STOP.
• Targeted advertising: use the opt-out links in Section 4, or email us to opt out.

Depending on where you live, including California, Texas, and other states with privacy laws, you may have the right to:

• Access the personal information we hold about you.
• Correct inaccurate information.
• Delete your information.
• Opt out of targeted advertising or the sale or sharing of your information.
• Appeal our decision on your request.

To make a request, email info@disneyartonmain.com or call 925-980-9547. We will verify your identity before acting on your request, and we will not discriminate against you for exercising your rights.

7. Data Retention

We keep personal information only as long as needed to fulfill orders, provide customer service, meet legal, tax, and accounting requirements, and resolve disputes. After that, we delete or anonymize it. Marketing data is kept until you unsubscribe or ask us to delete it.

8. Security

We use reasonable safeguards to protect your information, including SSL encryption on our Site and PCI-DSS compliant payment processing. No method of transmission or storage is 100% secure.

9. Children’s Privacy

Our Site is not directed to children under 13, and we do not knowingly collect their personal information. By using the Site, you confirm you are at least the age of majority in your state or province, or that you have that person’s consent. If you believe a child has given us information, contact us and we will delete it.

10. International Visitors

We are based in the United States, and your information is processed and stored in the United States. Our service providers may process information in other countries, where data protection laws may differ from those where you live.

11. Third-Party Websites

Our Site may link to other websites. We are not responsible for their privacy practices, so please review their policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date above. Material changes will be posted on this page.

13. Contact Us

Disney Art On Main Street
900 S Preston Rd, # 50-115
Prosper, TX 75078, United States
Phone: 925-980-9547
Email: info@disneyartonmain.com